COA: On-line Community Engagement

The City of Austin has launched a new online service to enhance community engagement and provide a forum for residents to offer suggestions on how to improve the way the City does business.
The new Web portal,, is a moderated online discussion forum where residents can offer ideas and comment or vote on the ideas provided by others.The website enables users to contribute ideas on any subject, by answering the question, “How can you make it better?”
Users can suggest a new service, a service improvement, a policy change or other recommendation. It also invites users to visit subject-specific forums on topics the City is currently exploring.
The Communications and Public Information Office will provide oversight to ensure comments remain civil, as would a facilitator at an in-person meeting.